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communication


high impact presentations

objective

To develop the skills, techniques and attitudes in order to send a clear message in form and substance, reinforce personal impact, arouse interest and provoke the desired action.

benefits

Positively influencing an audience is one of today’s managers’ most common challenges. Be it at internal meetings or at presentations before large audiences, the details of our behaviour say a lot about us. Discovering how we influence and learning to control our communication will allow us to initiate changes and gain confidence.

• improved preparation and increased confidence during presentations.
• increased control of communication details.
• effective use of audiovisuals.
• positive handling of stressful situations.
  
  

effective communication

objective

Understanding and mastering communication skills so that we can decide what message, verbal and non-verbal, we want to send.

benefits

• improvement in personal relationships and team interaction.
• more empathy towards others, specially when in disagreement.
• control of non-verbal communication details.
• increase in the conciseness of the message and our ability to listen.
  
  

conflict handling

objective

To develop a constructive search for solutions to our own confrontations and conflicts as well as those that may arise in our teams.

benefits

• gain awareness of conflictive situations: why do they originate?.
• the rational and the emotional sides: how to go from one to the other.
• gain awareness of the consequences of not handling the conflict: mid and long term risks.
• ensure the solutions reached as well as avoiding repetition.
  
  

efficient meetings

objective

Meetings are a necessary tool in management, but abusing or not using them correctly generates losses in productivity. The goal is to increase efficiency in meetings through management techniques as well as leadership and participative attitudes.

benefits

• applying different approaches depending on whether the meeting is a working session, and informative meeting or a creative session.
• time saving.
• focus on the output.